Tony hsieh leadership style

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When the business icon died in a fire last week, questions abounded. The answers seem rooted in a Covid-period spiral, where he turned to drugs and shunned old friends.


In August, shortly after Tony Hsieh, the legendary entrepreneur behind Zappos, moved to Park City, Utah, he eagerly awaited a visitor: the singer Jewel. The longtime friends originally met the way fellow rock stars should, on Richard Branson’s Necker Island, and Hsieh, who had been buying up properties around the mountain town, was planning to spend the next week showing her around.

Soon after arriving, Jewel played a private acoustic set for around 50 residents of the community Hsieh was building there—a reprise of sorts of the city-within-a-city of artists and entrepreneurs that Hsieh had famously created in downtown Las Vegas. It should have been a magical moment, according to a person who was there, with the Grammy nominee seated in front of a fireplace and views of the Wasatch Mountains framing the performance.


 “He fostered so much human connection and happiness, yet there was this void. It was

  • Professor, Engineering Technology & Industrial Distribution,
  • Manufacturing & Mechanical Engineering Technology
  • Affiliated Faculty, Electrical & Computer Engineering

Google Scholar Profile

Educational Background

  • Ph.D., Industrial Engineering, Texas Tech University – 1995
  • M.S., Industrial Engineering, St. Mary's University – 1989
  • B.S., Industrial Engineering, National Taipei Institute of Technology – 1982

Research Interests

    • Automation and Robotics
    • Infrared Imaging
    • Non-destructive Testing and Evaluation 
    • Cyber Manufacturing and Industry 4.0
    • Smart System Design
    • Design of Technology for Engineering Education
    • Engineering Education
    • Cognitive Task Analysis

Awards & Honors

  • Honorary International Chair Professor, National Taipei University of Technology, Taipei, Taiwan, 2015-18
  • Certificate of Appreciation, 2016. For service as reviewer for SPIE Journal of Optical Engineering
  • William and Montine P. Head Fellow, Texas A&M University Engineering Program, 2014-15.
  • Faculty Excellence in Teaching, Research, and

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